Effective Date: [3 March 2026]
Your privacy is important to us. This Privacy Policy explains how Valves & Piping Asia (VPA) (the “Company”, “we”, “us” or “our”) collects, uses, discloses, and protects your Personal Data when you visit our website or interact with us.
By interacting with us, submitting information to us, or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy forms part of our Website Terms and Conditions. In the event of any inconsistency between this Privacy Policy and the Website Terms and Conditions, this Privacy Policy shall prevail.
In this Privacy Policy, “Personal Data” refers to any data or information about you from which you can be identified, either on its own or in combination with other information to which we may have access.
Depending on your interaction with us, Personal Data we may collect includes:
(a) your name, company name, job title, identification number (where applicable), telephone number(s), mailing address, email address, and any other information provided through forms or other communications;
(b) information about your use of our website and services, including IP address, browser type, device information, and usage details;
(c) business-related information relevant to our operations, such as procurement details, delivery information, and project-related correspondence; and
(d) information about your interaction with our website, including page views, traffic data, and other analytics information.
We may collect your Personal Data in the following ways:
(a) when you submit enquiry or quotation forms relating to our oil & gas piping systems, valves, fittings, and related industrial products and services;
(b) when you contact our sales, technical, or customer service teams;
(c) when you request product specifications, catalogues, certifications, or other documentation;
(d) when you establish an account or register on our website (if applicable);
(e) when you subscribe to newsletters or marketing communications;
(f) when you participate in promotions or events;
(g) when you submit a job application; and/or
(h) when you otherwise provide your Personal Data to us for any reason.
You may browse our website without actively providing Personal Data. However, certain technical and usage information may be collected automatically.
If you provide us with Personal Data relating to a third party (for example, colleagues, employees, or authorised representatives), you confirm that you have obtained their consent to provide such information to us.
You are responsible for ensuring that the Personal Data you provide is accurate and complete. Failure to do so may affect our ability to provide products or services to you.
We may collect, use and disclose your Personal Data for the following purposes:
(a) responding to enquiries, requests, and complaints;
(b) preparing quotations, processing purchase orders, coordinating deliveries, and providing products and services;
(c) maintaining customer and supplier relationships;
(d) verifying identity and processing payments;
(e) improving our website, products, and services;
(f) conducting internal audits, risk management, and business planning;
(g) complying with applicable laws, regulations, and legal obligations;
(h) communicating updates relating to our products, services, or policies; and/or
(i) any other purpose reasonably related to the above.
If you apply for employment with us, we may also use your Personal Data to assess your suitability, conduct background checks where appropriate, and administer employment matters.
Where permitted by law, we may send you marketing or promotional information about our products and services.
Your Personal Data may also be disclosed in connection with mergers, acquisitions, restructuring, or other corporate transactions involving Valves & Piping Asia (VPA).
Subject to applicable laws, we may disclose your Personal Data to:
(a) our affiliates and related entities;
(b) third-party service providers (including IT providers, logistics providers, payment processors, auditors, and legal advisors);
(c) banks and financial institutions;
(d) government authorities or regulators where required by law; and
(e) any other party authorised by you.
We take reasonable steps to ensure that such third parties handle your Personal Data securely and in accordance with applicable standards.
Our website may use cookies and similar technologies to collect aggregate information such as page views, number of visitors, pages visited, and time spent on the website. This helps us improve website functionality and user experience.
Cookies are small data files stored on your device. They generally do not identify you personally unless you choose to provide Personal Data to us.
You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
We retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable laws. When Personal Data is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it.
Our website may contain links to third-party websites. We do not control and are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
You may request access to, correction of, or withdrawal of consent for the use of your Personal Data by contacting us at:
Please note that withdrawal of consent may affect our ability to continue providing products or services to you.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices or legal requirements. Any changes will be effective upon posting on this website, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically.
Valves & Piping Asia (VPA)
vpasia.com.sg